We offer a 14-day money-back guarantee for new subscribers. If you're not satisfied with our service within the first 14 days of your subscription, we'll gladly refund your payment in full.
After the initial 14-day period, subscriptions are non-refundable for the current billing period. You can cancel your subscription at any time, and you'll continue to have access until the end of your current billing period.
Before requesting a refund, please reach out to us if you're experiencing any issues. We're here to help and may be able to resolve any concerns you have!
We are usually most responsive on X / Twitter.
To request a refund within the eligible period, please email support@0cred.com with:
Please note: We reserve the right to deny refunds in cases of apparent abuse or multiple refund attempts. Refunds are typically processed within 5-7 business days, depending on your payment method.
You can cancel your subscription at any time through your account settings. Canceling your subscription will stop future billing, but will not generate a refund for the current billing period unless you're within the 14-day money-back guarantee period.
We reserve the right to terminate accounts immediately and without refund if we detect:
In cases of account termination due to policy violations, any active subscription will be canceled immediately, and no refund will be provided for the current billing period. We may also prohibit future account creation from associated email addresses or IP ranges.